Last updated: this policy applies to all visitors and customers of Sukoon.
Information we collect
We collect the details you provide when you create an account, place an order, or book a consultation — your name, email, phone number, shipping address, and birth details (date, time and place of birth) where required for a reading. Payments are processed by our payment partner; we do not store your full card or UPI credentials.
How we use your information
- To fulfil orders, deliver products, and provide consultations and reports.
- To send order, booking and account notifications.
- To provide support and respond to your queries.
- To improve our services and prevent fraud or abuse.
Sharing & disclosure
We share information only with the partners needed to run the service — payment gateways, shipping/courier providers, and our consulting astrologers (limited to what a reading requires). We never sell your personal data. We may disclose information where required by law.
Data security
Your data is encrypted in transit and access is restricted on a need-to-know basis. No method of transmission is perfectly secure, but we take reasonable safeguards to protect it.
Cookies
We use essential cookies to keep you signed in and to remember your cart. You can disable cookies in your browser, though some features may stop working.
Your rights
You can access, correct, or request deletion of your personal data, and opt out of non-essential communications, by writing to us.
Contact
For any privacy request, email support@sukoon.com.